Privacy policy

Narrative Spin (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your data is handled securely. This Privacy policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Who we are

Our website address is: https://www.narrativespin.com. For any inquiries related to this Privacy policy, you can contact us at:
Email: johanna@narrativespin.com

2. What data we collect

We collect and process the following types of data:

  • Contact information: Name, email address, phone number, and address.
  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
    • An anomy sized string created from your email address (a “hash”) may be provided to the Gravatar service to check if you’re using it. Their privacy policy is available here: https://automattic.com/privacy/.
    • After approval of your comment, your profile picture (if applicable) is visible to the public in the context of your comment.
  • Media: If you upload images to the site, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from uploaded images.
  • Cookies: See Section 6 for details on cookies and how they are used.
  • Usage data: Information about how you interact with the site (e.g., IP address, browser type, activity on the site).
  • Transactional data: Payment information for services purchased.
  • Marketing preferences: Data provided through newsletter sign-ups, inquiries, or downloads.

3. How we use your data

We use your data for the following purposes:

  • To provide and deliver services or products you have requested.
  • To manage comments, user accounts, and spam detection.
  • To improve our website, services, and user experience.
  • To send marketing communications if you have explicitly opted in.
  • To comply with legal obligations.

4. Legal basis for processing

We process your data based on:

  • Consent: When you explicitly agree (e.g., signing up for a newsletter).
  • Contract: To fulfill agreements or provide services you’ve requested.
  • Legal obligations: When required by law.
  • Legitimate interests: To improve our services and operate our business efficiently.

5. Data sharing and transfers

We do not sell, rent, or share your data with third parties, except:

  • Service providers: For example, email marketing platforms, payment processors, and automated spam detection services.
  • Legal compliance: If required to comply with legal obligations.

Data may be transferred outside the EU/EEA when necessary, using safeguards like Standard Contractual Clauses or ensuring the destination has adequate data protection laws.

6. Cookies

We use cookies to improve your experience and analyze website usage:

  • If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
  • If you visit our login page, a temporary cookie will determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
  • Login cookies last for two days, and screen options cookies last for a year. Selecting “Remember me” extends login persistence to two weeks.
  • Editing or publishing an article creates a cookie that expires after one day.

You can manage or disable cookies via your browser settings. For more details, refer to our Cookie policy.

7. Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the original website and may collect data, use cookies, or monitor your interaction, depending on the original site’s privacy policy.

8. How long we retail your data

  • Comments: Retained indefinitely to recognize and approve follow-ups automatically.
  • Registered users: For users with accounts, personal information is stored in their profiles and can be edited or deleted at any time (except usernames).
  • Other data: Retained only as long as necessary for legal, tax, or administrative purposes.

9. Your rights under GDPR

You have the following rights regarding your data:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request the deletion of your data.
  • Restriction: Limit how your data is processed.
  • Portability: Request a copy of your data I a commonly used format.
  • Objection: Object to data processing for legitimate interests or marketing purposes.

To exercise these rights, contact us at johanna@narrativespin.com.

10. Security measures

We take appropriate measures to protect your data, including encryption, secure servers, and restricted access. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

11. Visitor comments and spam detection

Visitor comments may be checked through automated spam detection services, which may process your data.

12. Changes to this policy

We may update this policy periodically. Changes will be posted on this page, with significant updates communicated directly.

13. Filing complaints

If you believe your data protection rights have been violated, you can file a complaint with your local data protection authority. In Finland, contact: Office of the Data Protection Ombudsman.